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In order to create a famous brand, improve corporate reputation, and establish corporate image, we adhere to the spirit of "all pursuit of high quality, customer satisfaction" and the principle of "the most favorable price, the most considerate service, and the most reliable product quality". You solemnly promise:
1. Product Quality Commitment:
1. The manufacturing and testing of products have quality records and testing data.
2. For product performance testing, we conduct a full process and full performance check on the product, and the product will be packaged and shipped after it is confirmed to be qualified.
2. Product price commitment:
1. In order to ensure the high reliability and advancement of the product, the system's materials are selected from domestic or international high-quality brand-name products.
2. Under the same competitive conditions, our company will sincerely provide you with the most favorable price on the basis of not reducing product technical performance or changing product components.
Three, delivery time commitment:
1. Product delivery time: try to meet user requirements. If there are special requirements and need to be completed in advance, our company can specially organize production and installation, and strive to meet user needs.
2. When the product is delivered, our company provides the following documents to the user;
① Product manual
?、?Installation diagram
?、?Provide a list.
Four. After-sales service commitment:
1. Service tenet: fast, decisive, accurate, thoughtful and thorough
2. Service goal: service quality wins customer satisfaction
3. Service efficiency: If the equipment fails during the warranty period or outside the warranty period, after the supplier receives the notice, the maintenance personnel will arrive at the maintenance site within 2 hours. If the failure is not eliminated within 2 hours, the standby machine will be replaced immediately to ensure the user Normal use.
4. Service principle: The product warranty period is two years. During the warranty period, the supplier will repair and replace the parts damaged due to quality reasons free of charge. If the parts are damaged outside the warranty period, the supplier will only charge the cost for the parts provided. For equipment damage caused by human factors on the demand side, the repair or accessories provided by the supplier shall be calculated at cost. After the warranty period, our company's technical staff will call back at least twice a year to investigate user usage.
5. Three guarantees: baedian Company solemnly promises to implement the three guarantees policy during the three guarantees period.
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